Training.

We have been successfully delivering results-based training programmes for over 15 years, working with hundreds of successful client companies, helping them identify areas for improvement and delivering training and development solutions to delegates, ensuring continuous progress in performance and results.

New Business Development

This course aims to develop the skills and ability to win a consistent flow of profitable new business in both existing and new accounts.

Negotiating for Profit

This course aims to help with the negotiation of more profitable deals and supply arrangements in the face of more professional and demanding buyers.

Value Selling

This course is for anyone in a customer facing role. It is ideal for those in external sales at all levels looking to develop their selling and broader business skills.

Strategic Account Management

This course aims to explore ideas, skills and best practice in the development of Strategic Accounts, identifying multiple options for account development and profitable growth.

Presentation Skills

This course builds vital skills of presenting with impact, whether in a formal group presentation or one to one. It develops our ability to understand the needs of our audience and get our message across in a clear, persuasive, positive and engaging manner to ensure we maximise reception of what we say.

Customer Service Excellence

This course takes customer service people to the next level of performance, building their confidence to influence customers on a daily basis. Up-selling, outbound calling, charging for extras, selling old stock, managing small accounts, selling new products and appointment making are just an example of areas where the Customer Service team could add value to the business.

Download our essential Whitepapers.

Negotiating For Profit

Selling revolves around one key concept – persuasion. Negotiating can be looked at as a problem solving process in which the needs of both parties will be in part accommodated in the outcome.

New Business Development

One of the biggest challenges facing businesses today is finding new business, in addition to holding on to existing customers. Most businesses lose on average 10% of customers each year so a consistent flow of profitable business coming in is essential..

Value Selling

Successful sales people never lose sight of the main focus which is to sell in order to increase revenue. You cannot put the same shoe on every foot. The Value Selling process emphasises the importance of listening to your client before trying to offer a solution.

Strategic Account Management

How best can a sales person manage and develop their key accounts to maximise profitable growth?  Strategic Account Management is an approach to clients that focuses on developing a mutually beneficial relationship with a company’s most important customers. 

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